Clientship are a strategic customer experience practice with more than 20 years of experience collaborating with international firms across four continents. They address customer transformation projects with the highest degree of latest CX knowledge to deliver positive business outcomes.
The structure of their solutions breaks down into four specific products which follow a logical sequence and can be implemented autonomously, always with the utmost adaptability with regard to the competitive environments and customer-centric maturity of our clients.
Voice Of The Customer Solutions
With offices in Mexico, Spain and the UK, Clientship can provide services globally across different sectors including but not limited to: Financial Services, Retail, Telco & Utilities, Transport & Hospitality and Manufacturing.
Every industry and country represents a specific competitive challenge for our client, even though many of them are global, but there are always specific market risks that must be understood.
Download a report produced by Christopher Brooks, CEO of Clientship. In it he explains the challenges consumers and companies have been facing during lockdown. We conclude how customer experience has evolved to a more societal contributory model. Conventional CX approaches (and current teachings) are largely outdated. Consumers expect and value contributions far more reaching than associated with the transactions and contracts they exchange with companies.