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We can’t help ourselves – here’s another CXWG challenge….

At Limetropy, we love a challenge. It's what has helped our clients ensure they are getting the voice of the customer heard throughout lockdown, leading to better judgements and keeping aligned to the changing customer expectations and needs Covid-19 has created. Our latest challenge takes us back to one of our favourite endeavours away from [...]

By |2020-09-23T19:57:19+00:00September 23rd, 2020|No Category|0 Comments

Limetropy’s CX Learning Library is now open!

For now We have created a very special area for very special CX types. Earlier this year we launched the Customer Experience World Games. 175 talented CXers from across the globe volunteererd their time to help others. Across several games the players remotely created 29 business ideas and solutions for charities, social causes and independent [...]

By |2020-08-12T10:49:45+00:00August 12th, 2020|No Category|0 Comments

A ‘how to CX’ guide for independent cafe owners – inspired by the Customer Experience World Games

Challenge 3 at the Customer Experience World Games centered on Charlie's Cat Cafe which was closed during lockdown. It was voted the favourute challenge by the players at the closing ceremony. 6 entries with over 60 ideas presented. The judges were impressed with the content and the passion put into the entries. A commitement which [...]

By |2020-08-05T13:16:27+00:00July 27th, 2020|Customer Experience World Games|0 Comments

The Customer Experience Book Club

At Limetropy, we like to get involved with community initiatives which have connect people. So when CX Superheores podcast host (and founder of the Customer Experience World Games we are involved with), Christopher Brooks approached us about this one, we were interested to know more. After all, being a Voice of the Customer platform [...]

By |2021-06-21T14:38:40+00:00December 7th, 2020|No Category|1 Comment

Podium places for CX World Games: Challenge 3

The Customer Experience World Games competition is hotting up, with new teams on the podium for Game 3. The CX World Games consists of 6 teams made up of 160 talented CX practitioners from across the globe competing virtually in teams to solve challenges for organisations who are looking to improve experiences for their customers, employees, communities, [...]

By |2020-08-05T12:33:42+00:00June 22nd, 2020|Customer Experience World Games|0 Comments

Does your Customer Feedback do this? – 5 things that mature Voice of the Customer programmes do well

Not all voice of the customer (VoC) programmes are created equal. You're asking for your customers' feedback, but are you making the most of it? Here are 5 things that mature VoC programmes do well. Collect However your customer chooses to interact with you, they should be able to give feedback. And if you don't [...]

By |2020-08-05T13:07:30+00:00June 13th, 2020|Voice of the Customer|0 Comments

Winners revealed for CX World Games: Challenge 2

The results of the second challenge at the CX World Games are in! The CX World Games consists of 6 teams made up of 130 talented CX practitioners from across the globe competing virtually in teams to solve challenges for organisations who are looking to improve experiences for their customers, employees, communities, and society in general and [...]

By |2020-08-05T13:11:14+00:00June 1st, 2020|Customer Experience World Games|0 Comments