At Limetropy, we like to get involved with community initiatives which have connect people.

So when CX Superheores podcast host (and founder of the Customer Experience World Games we are involved with), Christopher Brooks approached us about this one, we were interested to know more.

After all, being a Voice of the Customer platform provider, we know the importance of listening. We agreed it is a great idea, so here it is.

What’s the big idea?

We will invite a cross section from the customer experience community to review a leading CX book each month.

1.- The idea is to review a CX book every month of 2021.

2.- We invite CXers to join our CX Book Club

3.- We select several guests each month from the Club to review a chosen title.

4.- Limetropy will send the title to those chosen.

5.- At the end of each month, we will host a webinar to review the book with the guests, facilitated by Christopher Brooks.

-> Plus, as part of the review, we will invite the author for a live Q&A session. <-

 If you would like to be considered for the guest reviewer’s list, please let us know.

We will select several guests each month and forward a copy of the next book, ready for you to review.

If you apply and aren’t selected for this month review, your name will carry over to next one.


  • You need to agree to reading the book
  • Writing a 5-6 line book review and sending it one week before the date of the book club meeting, along with at least one question for the author.
  • The meeting will be recorded and freely available, and the review will be published in a blog post.
  • ¡Register and one lucky viewer will receive a free copy of the book!

    Confirmed authors who will be joining us at the Limetropy Book Club

    Bryan Horn


    Get your stuff and get out!

    Why customer service sucks and how we can make it great again!

    Rosario Cirilo


    Yellow Factor. Happiniess in Business

    9 ways to achieve Business growth, Productivity and Prosperity By Cultivating Happiness

    Authors who have accompanied us

    Alan Penington

    Alan Pennington


    The Customer Experience Book

    Amazing experience for all the participants with Alan!


    Alex Allwood


    Customer Empathy

    We share with you the Book Club we held in February!

    Adrian Swinscoe


    Punk CX

    Take a look into the January Book Club!

    CX Book Club Host: Christopher Brooks

    ©Richard Chambury/

    Cover image photo by Ichad Windhiagiri from Pexels

    Alex Allwod photo

    Alan Pennington photo from

    Bran Horn photo form